Strategic Plan

The five-year goals for the Dane County Department of Human Services form the foundation for the Department to improve outcomes to those it serves and strengthen the core competencies of the organization. The Department’s goals focus on four areas: improving the lives of the individuals it serves; improving the performance of its systems and its ability to publicly report on that performance; improving its financial health; and improving its organizational effectiveness and infrastructure.

4. Assess and implement evidence-based service delivery models.

Work Plan – Adult Community Services

Initiative Area
Healthy Living with Diabetes Evidence-Based Class
Current Status
The ADRC has partnered with Access Community Health to offer the evidence-based Health Living with Diabetes to interested participants at the Access clinic.
Chosen Target
Introduce evidence-based programs at the ADRC that may improve the health of Dane County residents.
Tactics to Close the Gap
  • The ADRC will send two staff, Mindy Russel and Anna McCabe, to become trained in the Health Living with Diabetes evidence-based class.
  • The ADRC and Access will advertise these classes to obtain customers interested in participating in the class.
Measures of Success
  • Hold one Health Living with Diabetes class at Access Community Health Center this spring.
  • Hold one Health Living with Diabetes class at the ADRC this fall.
Lead Staff Responsible
Trained Health Living with Diabetes staff—Rich Zietko, Stephanie Hendrix, Michelle Hahn, Mindy Russel and Anna McCabe.
Lynn Riley, ADRC Supervisor –
Initiative Area
Adopt redesigned Operating While Intoxicated (OWI) Court admission process that assigns individuals to the program based on their assessed risk to commit additional crimes.
Current Status
  • OWI Court accepts all individuals who meet criteria, which does not take into account the individual’s risk to commit additional crimes.
  • In , the average time from arrest to OWI Court admission was 287 days.
Chosen Target
  • Eligible participants are identified early and admitted to the OWI Court program. (Key Component #3 of Problem Solving Courts.)
  • Eligible participants are admitted to the OWI Court program by factoring in their assessed risk to recidivate.
Tactics to Close the Gap
  • Adopt the use of a risk assessment instrument with individuals meeting other admission criteria of the OWI Court program.
  • Continue discussions with partners in the criminal justice system about a revised referral and intake procedure.
  • Other programmatic adjustments will be reviewed to enable participants’ more prompt admission to the OWI Court program.
Measures of Success
Eligible participants will be admitted to the OWI Court within an average of 215 days from the time of an individual’s arrest (25% reduction).
Lead Staff Responsible
Todd Campbell, Journey Mental Health Center, Circuit Courts, Court Commissioners, District Attorney’s Office, State Public Defenders Office, State Department of Corrections –

Work Plan – Children, Youth and Family

Initiative Area
Implement Post-Reunification Support (PS) program.
Current Status
Dane receives federal/state PS monies to serve families of CPS and JJ children and youth post-reunification. The monies should increase the likelihood that families remain reunified. CYF commenced implementation of PS programming in . The number of families which CYF staff might serve increases to 55 in . A dedicated Project Social Work Supervisor has been hired to coordinate PS activities as of .
Chosen Target
  • Children and youth who participate in PS programming remain in family homes post-reunification and re-enter care at lesser rates than non-eligible children and youth.
  • Strategies developed for PS children and youth are brought to bear for non-eligible children and youth to extent possible.
  • Fiscal savings from PS program participation will be re-invested in reunification-related programming in future years.
Tactics to Close the Gap
  • Maintain/enhance programmatic mechanisms to identify children, enroll children, plan for support of those children/families, and implement programming for those children/families.
  • Monitor successful participation of those children and families.
  • Identify strategies that are most effective in maintaining children safely in their homes post-reunification; maximize use of those strategies.
  • Develop a re-investment strategy to assure continuing support for reunification families in the future.
Measures of Success
  • Children and youth who participate in PS programming will re-enter care at lesser rates than non-participating children and youth.
  • PS-related savings are reinvested in supportive programming in -.
Lead Staff Responsible
CPS Manager Ahnen, JJ Manager Johnson – 
Initiative Area
Expand, maintain or introduce use of evidence-based practices in CPS, JJ, alt care, and other Division systems.
Current Status
Division/staff use of evidence-based practices (EBPs) is key to achievement of superior service outcomes and to securing grant monies for service expansions. The Division uses EBPs in many service areas but must expand, maintain, or introduce such practices as possible.
Chosen Target
EBPs are adopted and utilized whenever practicable in Division practice.
Tactics to Close the Gap
  • Train all CPS ongoing services staff in Motivational Interviewing (MI) technique.
  • Continue incorporation of EBPs (COMPAS risk assessment, Carey Guides, “BriefCases”) into JJ staff daily casework.
  • Train parents of children in out-of-home care (OHC), foster parents, and staff in trauma-informed parenting practices.
Measures of Success
  • 50% of trained staff will demonstrate proficiency in MI.
  • CPS case outcomes in areas of re-entries and lengths-of-stay will show improvements.
  • JJ case outcomes in areas of disproportionate minority contact (DMC), re-entries, and lengths of stay will show improvements.
  • Three cohorts of parents, foster parents, and staff will be trained in trauma-informed parenting.
Lead Staff Responsible
CPS Manager Julie Ahnen; JJ Manager Andre Johnson; Alt Care Manager Marykay Wills –