Services

Comprehensive Community Services (CCS)

CCS Policies & Procedures

Section 1 – CCS Plan and Quality Assurance Policies

1. CCS Plan Revised: 3/15/2017
2. Coordination Committee Revised: 10/10/2019
3. Quality Improvement Plan Revised: 3/15/2017
4. Monitoring Compliance

Section 2 – General Program Policies and Procedures

1. Client Rights and Grievance Procedure
2. Confidentiality
3. Cultural Competence and Linguistic Services
4. Client Records
5. Monitoring and Documentation
6. Timely Exchange of Information
7. Communications with Clients
8. Advocacy For and With Clients
9. Support and Mentoring
10. Systems Development Enhancement and Interface

Section 3 – Operating Policies and Procedures

1. Receiving and Making Referrals
2. Outreach and Initial Screening
3. Application Process
4. Criteria for Determining Need
5. Authorization for Services
6. Admission Agreement
7. Recovery Team Development and Facilitation
8. Assessment
9. Service Planning and Delivery
10. Service Coordination, Referrals and Collaboration
11. Discharge Process

Section 4 – Personnel Policies

1. Orientation and Training of Staff
2. Training Plan
3. Staff Functions
4. Minimum Qualifications for Staff Positions
5. Volunteer and Student Placement
6. Supervision and Clinical Collaboration
7. CCS Polices—Minimum Standards
8. CCS Polices—Prohibited Practices