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Human Services • Services • CCS

Comprehensive Community Services (CCS)

General Information

General Information How to Apply Participant Handbook Client Rights CCS Plan Policies & Procedures Ch. DHS 36 ForwardHealth Update State CCS Site CCS Provider Directories Community Resources Coordination Committee Data

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Comprehensive Community Services (CCS)

Participants

CCS Policies & Procedures

Section 1 – CCS Plan and Quality Assurance Policies

  1. CCS Plan Revised: 3/15/2017
  2. Coordination Committee Revised: 10/10/2019
  3. Quality Improvement Plan Revised: 3/15/2017
  4. Monitoring Compliance

Section 2 – General Program Policies and Procedures

  1. Client Rights and Grievance Procedure
  2. Confidentiality, Security, and Privacy
  3. Cultural Competence and Linguistic Services
  4. Client Records
  5. Monitoring and Documentation
  6. Timely Exchange of Information
  7. Communications with Clients
  8. Advocacy For and With Clients
  9. Support and Mentoring
  10. Systems Development Enhancement and Interface

Section 3 – Operating Policies and Procedures

  1. Receiving and Making Referrals
  2. Outreach and Initial Screening
  3. Application Process
  4. Criteria for Determining Need
  5. Authorization for Services
  6. Admission Agreement
  7. Recovery Team Development and Facilitation
  8. Assessment
  9. Service Planning and Delivery
  10. Service Coordination, Referrals and Collaboration
  11. Discharge Process

Section 4 – Personnel Policies

  1. Orientation and Training of Staff
  2. Training Plan
  3. Staff Functions
  4. Minimum Qualifications for Staff Positions
  5. Volunteer and Student Placement
  6. Supervision and Clinical Collaboration
  7. Minimum Standards
  8. Provider Conduct
11/16/2020

Department of Human Services | Dane County