Protective Services

Child Abuse & Neglect

Child Protection Services Intake Services

Intake staff assess allegations of child abuse and neglect. They also assess cases regarding general child welfare concerns, i.e., children affected by serious emotional disturbance or drug affected newborns. Intake staff perform initial assessments on cases that are screened in. Once the assessment is complete, a decision is made as to whether the allegations of abuse and/or neglect are substantiated and whether to open the case formally or informally for ongoing services. Mandated reporters will receive a letter regarding the outcome of the investigation. If cases are not transferred for Ongoing Services, families are often given information about many of the purchase of service (POS) agencies that may also assist them.

One of the tools that may be used as part of the investigation process is the Safe Harbor Interview Center.